Shipping & Delivery Policy has a liberal Shipping Refunds And Cancellation policy.Under this policy: Cancellations will be considered only if the request is made within 12 hours of placing an order. There is no cancellation of orders placed under the Same Day Delivery category. No cancellations are entertained for those products that the has obtained on special occasions like Festivals, Contests etc. These are limited occasion offers and therefore cancellations are not possible. does not accept cancellation requests for personalized items which have been engraved or made available against special request. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good. In case of receipt of damaged or defective consumer durable items and non durable items , please report the same to our Customer Service team. The request will, however, be entertained once we have checked and determined the same at our end. This should be reported within 7 days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. Refund will be made after due diligence and may take up to 7 days.Orders confirmed by 1 pm will be shipped same day, Orders confirmed after this will be shipped next business day. Shipping will be made by reputed courier like DHL, First flight, DTDC Or Speedpost which ever will be the most convenient and reliable service to reach your destination. The above policy is subject to change.